Terms & Conditions
Last Updated: August 2026
Welcome to RideOn India. By accessing our website and using our taxi and car rental services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a booking.
1. Acceptance of Terms
By using RideOn India’s website or booking any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
2. Booking Confirmation
- All bookings are subject to availability.
- A booking is confirmed only after it has been accepted by RideOn India.
- Customers are responsible for providing accurate pickup and drop-off information.
- Incorrect information may result in delays or additional charges.
3. Pricing & Payments
- All fares are based on the details provided at the time of booking.
- Additional charges may apply for:
- Extra waiting time
- Additional stops
- Toll taxes
- Parking charges
- State entry taxes (where applicable)
- Prices are subject to change without prior notice.
4. Airport Pickup & Drop
- Customers should provide correct flight details.
- RideOn India is not responsible for delays caused by flight cancellations, immigration procedures, or airport security checks.
- Drivers will make reasonable efforts to monitor flight arrival times.
5. Customer Responsibilities
Customers agree to:
- Provide accurate booking information.
- Maintain respectful behavior toward drivers.
- Avoid damaging the vehicle.
- Follow all applicable laws during the journey.
Any damage caused by passengers may result in additional charges.
6. Driver Responsibilities
RideOn India drivers are committed to:
- Arriving on time whenever reasonably possible.
- Driving safely and responsibly.
- Maintaining professional behavior.
- Providing clean and well-maintained vehicles.
7. Cancellations
Customers may cancel their booking before the scheduled pickup time.
Cancellation charges, if applicable, will depend on the timing of the cancellation and the type of booking.
8. Delays
RideOn India is not liable for delays caused by:
- Heavy traffic
- Road closures
- Weather conditions
- Natural disasters
- Government restrictions
- Vehicle breakdowns beyond reasonable control
9. Luggage
Passengers are responsible for ensuring that luggage fits safely within the selected vehicle.
RideOn India is not responsible for loss, theft, or damage to personal belongings left inside the vehicle.
10. Safety
Passenger safety is our highest priority.
Seat belts should be worn whenever available, and customers are expected to follow the driver’s reasonable safety instructions throughout the journey.
11. Prohibited Activities
Passengers must not:
- Carry illegal items.
- Smoke inside the vehicle unless permitted by law and company policy.
- Consume prohibited substances during the journey.
- Engage in abusive or violent behavior toward drivers.
RideOn India reserves the right to terminate the trip if passenger behavior threatens safety.
12. Limitation of Liability
RideOn India shall not be liable for indirect, incidental, or consequential damages arising from the use of our services, except where required by applicable law.
13. Intellectual Property
All website content, including text, images, graphics, logos, and design elements, is the property of RideOn India unless otherwise stated.
Unauthorized copying, reproduction, or distribution is prohibited.
14. Privacy
Customer information is handled in accordance with our Privacy Policy.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
15. Changes to Terms
RideOn India reserves the right to modify these Terms & Conditions at any time.
Updated versions will be published on this page with the revised effective date.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of our services shall be subject to the jurisdiction of the competent courts in Delhi.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
RideOn India
Email: servicerideon@gmail.com
Website: https://www.rideonindia.com